At Balloon Boutique, we are committed to providing beautiful, professional balloon décor for every celebration. Please review our policies before reserving your event date.
Booking & Payments
A 50% non-refundable retainer is required to secure your event date. The remaining balance is due 7 days before your event. Orders booked within 7 days may include a rush fee. ALL ORDERS MUST BE PAID IN FULL BEFORE INFLATION.
Design Changes
Colors, themes, signage, and custom details must be finalized at least 7 days before the event.
Inspiration photos are welcome, but exact designs may vary.
Delivery & Setup
Delivery and setup times will be confirmed before your event. Clients are responsible for ensuring
the venue allows balloon décor and that our team has access to the setup area.
Outdoor Installations
Outdoor balloon décor is affected by heat, wind, rain, sunlight, and weather conditions. Balloon
Boutique cannot guarantee the lifespan of outdoor balloons set ups. In case of inclement weather,
Client is advised to have a secondary plan.
Cancellations & Refunds
All Sales Are Final.
Retainers are non-refundable. Funds paid for any event cancelled at no fault of Balloon Boutique will be forfeited; No refunds will be issued. Cancellations will receive a credit of payments made beyond the retainer. Credits must be used within 90 days.
Breakdown & Removal
Breakdown services are available for an additional fee unless included in your package. Once
décor is left with the client or venue, Balloon Boutique is not responsible for damage, popping, theft, or deflation.
Photo Release
Balloon Boutique may photograph completed installations for marketing, social media, and websiteuse unless the client requests otherwise in writing.
Environmental Commitment
We do not support balloon releases. All balloon décor should be disposed of responsibly.
Client Agreement
By booking services with Balloon Boutique & Party, LLC, the client agrees to all policies listed above.